Why are objectives about DRT/MAT included in the Strategic Plan?

The inclusion of objectives related to DRT (Direct Response Training) and MAT (Management and Administration Training) in the Strategic Plan serves to highlight areas needing attention. This strategic focus allows the organization to identify and prioritize specific training and development needs that are crucial for enhancing service delivery and effectiveness. Objectives in this context act as a roadmap for improving organizational capabilities, ensuring that the necessary training is implemented to support overall goals.

By spotlighting these areas, the organization can allocate resources effectively, track progress, and make informed decisions about future initiatives. This alignment with the Strategic Plan ensures that training and development are not only reactive but also proactively address gaps and opportunities for growth. Such objectives are critical for fostering a culture of continuous improvement and ensuring that the workforce is equipped to meet the demands of their roles.